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Faqs

General Questions

1. What are the terms of use for your website?

By accessing our website, you agree to comply with our Terms and Conditions, including all applicable laws and regulations. If you do not agree, please refrain from using our site.

Shipping Information

2. What is the minimum order amount for shipping?

  • The minimum order amount for shipping is $75.
  • To qualify for a $150 discount on your first order or for referral rewards, the minimum order amount is $500.

3. What are your shipping zones and pricing?

We ship all over the continental United States.
Note: We do not ship to Puerto Rico, Hawaii, and Alaska. We cannot process orders shipping to a PO Box, military addresses, or international addresses.

We offer shipping services to various states, categorized into three zones:

Zone 1 (Flat Rate Shipping):

  • States Covered: CT, DE, DC, ME, MD, MA, NH, NJ, NY, PA, RI, VT, VA, WA
  • Shipping Price: $35.00 flat rate per order.
  • Discount: Free shipping for orders over $500.

Zone 2 (Variable Shipping Costs):

  • States Covered: GA, IL, IN, KY, MI, NC, OH, SC, TN, WV
  • Shipping Price:
    • Southwest Air: $2.00 per pound (LB)
    • UPS Overnight: $6.00 per pound (LB)
    • UPS Ground: $1.00 per pound (LB)
    • Discount: 5% off shipping for orders over $500.

Zone 3 (Variable Shipping Costs):

  • States Covered: AL, AZ, AR, CA, CO, FL, ID, IA, KS, LA, MN, MS, MO, MT, NE, NV, NM, ND, OK, OR, SD, TX, UT, WI, WY
  • Shipping Price:
    • Southwest Air: $2.00 per pound (LB)
    • UPS Overnight: $6.00 per pound (LB)
    • Discount: 5% off shipping for orders over $500.

    4. When will my order ship?

    • FedEx Ground: Orders are shipped Monday to Wednesday.
    • FedEx Overnight: Orders are shipped Monday to Thursday.
    • Southwest Air: Orders are shipped Monday to Thursday.
      Orders placed after 12 PM on the last shipping days will ship out the following Monday. Please allow up to 48 hours for processing and packing.

    5. When will my order arrive?

    Your order will arrive within 2 business days maximum. To learn more about shipping, please check our Shipping Information page.

    6. Can you change my order once it is placed?

    Orders cannot be modified once placed. If you have a concern, please contact us ASAP via phone at 1-877-791-9401 or email us at info@mmmediterranean.com.

    7. Can I track my order?

    Yes. Once your order is shipped, you will receive an email with your tracking number. If you do not receive a tracking number, please call us at 1-877-791-9401 or email us at info@mmmediterranean.com.

    8. How do you pack my order?

    Your order comes carefully packed in an insulated box with dry ice to keep our products cold inside a sealed container. For more detailed information, please refer to our Shipping Policies page.

    Referral Program

    5. How do I get $150?
    Once your referred friend places their first order (minimum of $500), you’ll receive $150 in cash as a thank-you for sharing our products.

    6. Can I get paid if my friend orders over the phone?
    No, the referral reward is only valid for orders placed directly through our website. Your friend must create an account and complete their order online to qualify.

    7. What is the minimum order to get the reward?
    Your friend must place an order of at least $500 through our website for both of you to receive the $150 referral reward.

    Additional Information

    8. What should I do if I have questions about my order?
    If you have any questions about your order, please refer to our shipping information page or contact our customer service team for assistance at info@mmmediterranean.com or +1 877-791-9401.

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